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Posted: Tuesday, January 16, 2018 6:30 AM

Job Description:/h3:

Job Summary:
The Sample Fulfillment Manager oversees the planning, coordination, and control of Sampling processes for day to day operations and new line production. This position reports to the Senior Manager, Distribution and Logistics, and is based in our Milford, CT warehouse facility. Responsibilities involve direct communication with Executive Management as all as all departments within the organization.

The Sample Fulfillment Manager ensures that goods and services are produced efficiently; that they are of the right quality, quantity, and cost; and that they are produced on time. The scope of the job is not conclusive to only Sampling Operations but dependent upon Warehouse needs. We are seeking an energetic and enthusiastic team player who is able to productively multi:task and problem solve.

Job Responsibilities:
Oversee the production of all samples (memo, all displays and sales support tools, as well as special projects) at the level of quality set for the company
Ensure the sample inventory in Milford is consistent and organized (full control and continuous monitoring of the stock level). The inventory includes all the components and spare parts, as well as packaging required for production and maintenance of the sample production
Fulfill showroom and client requests, meeting the established company standards of sample delivery
Ensure consistent and organized sample inventory in all the showrooms
Maintain efficient organization in serving the customers with memos for all lines distributed and represented (including internal requests for projects) at Showroom sample desks
Take responsibility for storing, tracking, and fulfilling any requests of marketing and collateral materials, including binders, tear sheets, wood samples, etc...
Maintain all necessary equipment for departmental needs
Develop and control systems and reporting to ensure the department runs efficiently
Implement KPI (key performance indicators) system to control sample processes and reports in a timely manner to the Senior Manager, Distribution and Logistics
Assume responsibility for the annual budget for all costs of the department, including payroll. The budget will be defined according to company strategies and the direction of the President and CEO. Produce a quarterly report to the Senior Manager, Distribution and Logistics on variances and anticipated cost influencers.
HR responsibilities for the Sample Department, excluding Showroom Employees in a Sampling role.
Assume responsibility for sample fulfillment in the showrooms, by assessing and defining processes and procedures to achieve adequate and timely replenishment of inventory
Allocate resources for special projects requiring extra support along with the Senior Manager, Distribution and Logistics
Oversee facility maintenance along with the Senior Manager, Distribution and Logistics (cleaning, safety, security,etc...)
Assist the Senior Manager, Distribution and Logistics with overall management of the warehouse facility as directed


Education and Experience:

High School Diploma or equivalent required, Bachelors degree or equivalent preferred

5+ years of Supervisory experience, or 2 : 5 years of Management experience

Advanced skills with Microsoft Word, Excel, Access, and Outlook

Prior experience working in a warehouse environment required

Textile Industry experience preferred

Familiarity with UPS, FedEx and other shipping methods preferred

Skills and Abilities:

Must have current Drivers License in good standing

Excellent communication skills in both verbal and written

Excellent supervisory and training skills

Must be responsive and timely with quotes and project deadlines

Ability to assess a process and propose changes that improve efficiency and efficacy


• Location: Milford, New Haven

• Post ID: 21937752 newhaven is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018