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Posted: Sunday, February 4, 2018 2:33 AM

Position Focus:
Manage a breadth of marketing, sales and operational projects for Executive Programs at the Yale School of Management.
Dept/Section URL
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Essential Duties
SALES 1. With Sales team, develop and maintain client proposal toolkit including faculty bios, course descriptions, brand guidelines. Draft client proposals with direction from Client Relationship Managers. 2. Qualify outbound and inbound leads for custom programs, partnerships, and open enrollment. 3. Lead client relationship management on a small number of custom client accounts. Nurture and grow client relationships. 4. Learn and maintain knowledge about Yale faculty teaching and research. Work with faculty as necessary during the business development and proposal development processes. OPERATIONS 5. Coordinate with program managers on pre-program delivery activities. 6. Follow-up with clients on survey results and program refinement. 7. Support post-program activities and follow-up. GENERAL 8. Develop strong working relationships with school, campus and community-based business partners and serve as an ambassador and liaison for the Yale School of Management and University.
Required Education and Experience
Bachelor s degree and 4 years of sales and/or program management experience or an equivalent combination of education and experience.
Required Skill/Ability 1:
Proficiency with Word, Excel, and SalesForce, and ability to learn Flatbridge and SalesForce Pardot. Proficiency with existing social media tools including Twitter, LinkedIn, blogs and SEO, and curiosity to keep abreast of upcoming tools and industry trends.
Required Skill/Ability 2:
Proficiency with or ability to learn Canvas or similar learning management system. Superior oral and written communication skills. Passion to build brands through excellence and innovation. Excellent problem solving and conflict resolution skills.
Required Skill/Ability 3:
Superior interpersonal skills to interact effectively and represent the school well with clients, faculty, students, administrators and corporate contacts.
Required Skill/Ability 4:
A team player who works well with other members of the staff, especially faculty. A leader with a positive and can-do attitude who supports the mission of Yale SOM. Ability to work successfully in a fast-paced group within a large institution.
Required Skill/Ability 5:
Proven organizational skills, including the ability to organize and manage multiple projects and processes simultaneously; experience tracking multi-stage projects. Requires excellent independent judgment, sensitivity, and knowledge of appropriate protocol. Self starter with ability to operate independently. Some nights and weekend work required. May include travel.
Preferred Education, Experience and Skills:
Project management background managing major corporate client relationships and/or events and facilitating the delivery of world-class service. Global orientation, experience working across countries and regions, and fluency in more than one language.
Weekend Hours Required?
Evening Hours Required?
Drug Screen
Health Screening
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Please visit for additional information on the background check requirements and process.
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
Affirmative Action Statement:
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University s Title IX Coordinator, at, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.###.####, Fax: 617.###.####, TDD: 800.###.####, or Email:
Yale University is a tobacco-free campus
*Original Posting Date:* 28-Nov-2017
*Supervisory Organization:* School of Management - Executive Programs
*STARS Requisition number:* 47176BR
*University Job Title:* Assistant Director, Client Development
*Posting Position Title:* Assistant Director, Client Development
*Bargaining Unit:* None - Not included in the union (Yale Union Group)
*Time Type:* Full time
*Duration Type:* Regular
*Compensation Grade:* Administration & Operations
*Compensation Grade Profile:* Supervisor; Senior Associate (P4)
*Work Location:* Central Campus
*Worksite Address:* 121 Whitney Avenue New Haven, CT 06510
*Work Week:* Standard (M-F equal number of hours per day)
*Total # of hours to be worked:* 37.5


• Location: New Haven

• Post ID: 22787117 newhaven is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018