Posted: Thursday, January 4, 2018 9:21 PM
Job DescriptionWe are seeking a Technical Support Engineer to join our team!Requirements:Demonstrable skill with Windows OS, Windows Server OS, MS office, email, printers, anti-virus, malware removal and networking.Service oriented attitude; excellent professional appearance; tactful, concise, & articulate communications.Ability to communicate technical issues in a way that non-technical individuals can understand.Ability to provide customer service over the phone, via the computer and as necessary, onsite.Strong troubleshooting and critical thinking skills.Deadline and detail-oriented.Ability to work independently.Excellent writing skills.Qualifications:Previous experience in IT support requiredFundamental knowledge of networking, hardware, and softwareMicrosoft Windows 2008, 2012, 2016, 7, 8.1, 10 and Microsoft Office SuiteLinux skill set a plusWorkstations, laptops, and peripherals installation, configuration & troubleshooting.Microsoft Exchange 2007/2010/2013VB Scripting & Powershell Scripting a plusExperience with VMware, Citrix, and HyperVServer installation, configuration & troubleshooting.The following certifications are preferred: MCP, MCSA, MCSE, CCNA, A+, Network+, Security+High School Diploma or equivalent required, college education preferredCompany DescriptionOne of the premier IT service providers in the Northeast with offices in CT and RI. We produce raving fans. Our clients love us because we remove the worry and unpredictability in IT management. We're agile and have a strong team that performs at a high level.We offer competitive pay, company matched 401k, company health insurance, company provided vehicle, smartphone and laptop. Generous paid vacation and paid sick leave.
• Location: New Haven
• Post ID: 22096637 newhaven