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Posted: Tuesday, October 31, 2017 6:52 PM

The Sr Engineer of Telephony and Unified Communications will design and build critical components that make up Alexiona s global Unified Collaboration services including Avaya IP telephony Microsoft Skype for Business call center technical functions and future cloud and on premises communications technologies This individual will report to the Associate Director of Unified Communications located in New Haven CT Incumbent will design and implement systems which will ensure high availability reliability availability and optimization of telephony systems and services They will help oversee on and offshore managed services personnel and vendor resources supporting the end to end enterprise solutions related to Unified Communications The User Experience UX centric engineer will be experienced in participating in converged unified communications projects simultaneously resource planning designing and executing across cross functional business units The ideal candidate will bring hands on experience with Avaya telephony Microsoft Skype for Business routing switching security overall network connectivity and operational support in a highly available and transactional environment Responsibilities Design and build Alexiona s global Unified Communications capabilities including Voice Collaboration and Mobility solutions Assist in the support and management of on off shore rd party resources responsible for day to day UC operations Ensure alignment with Alexiona s technology roadmap and change management efforts Actively participate in the infrastructure life cycle management strategy to deliver secure redundant and high performance Serves as the Tier support team for Alexiona s telephony and unified communications production environments Participate in complex projects across disparate technologies with cross functional teams Maintain expertise on all relevant innovations within infrastructure technology especially those pertinent to the pharmaceutical industry Maximize the extensibility scalability availability and elasticity of the Unified Communications environment leveraging the capacity of the Infrastructure team Work closely with third party resources to manage maintain and deliver a robust unified communications platform Qualifications Accomplishments Preferred bachelora s degree in computer science electrical engineering or related field or a years proven experience Strong supplier management experience in working in a multi vendor environment Strong customer focus with emphasis on usability and simplification cloud and mobility Proven experience in designing and managing a global Skype for Business Lync server environment with multiple pools dispersed geographically Proven experience in designing and managing a complex IP telephony environment including call control dial plan voicemail call center etc Proven experience in MPLS Wide Area Connectivity Wireless Access Control Policy Based Routing Proven experience in implementing and managing telephony circuits SIP PRI etc Strong technical competency with the ability to lead by example and drive change Microsoft Avaya Cisco certifications preferred LI SR New Haven CT United States Alexion is a global biopharmaceutical company focused on developing and delivering life transforming therapies for patients with devastating and rare disorders Alexion developed and commercializes Soliris eculizumab the first and only approved complement inhibitor to treat patients with paroxysmal nocturnal hemoglobinuria PNH and atypical hemolytic uremic syndrome aHUS two life threatening ultra rare disorders As the global leader in complement inhibition Alexion is strengthening and broadening its portfolio of complement inhibitors including evaluating potential indications for eculizumab in additional severe and ultra rare disorders Alexiona s metabolic franchise includes two highly innovative enzyme replacement therapies for patients with life threatening and ultra rare disorders Strensiq asfotase alfa to treat patients with hypophosphatasia HPP and Kanumaa sebelipase alfa to treat patients with lysosomal acid lipase deficiency LAL D In addition Alexion is advancing the most robust rare disease pipeline in the biotech industry with highly innovative product candidates in multiple therapeutic areas As a leading employer in our industry Alexion is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health wellness and financial security of our employees and their families Benefits include group medical vision and dental coverage group and supplemental life insurance k with company match tuition reimbursement relocation assistance and much more To learn more about Alexion please visit www alexionpharma com or download our App for iPhones and Blackberries Alexion is an Equal Opportunity Affirmative action employer


• Location: New Haven

• Post ID: 20485457 newhaven is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017