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Posted: Monday, October 30, 2017 9:46 PM

Grapevine Technology is an Information Technology recruiting firm focused on quality candidate placement with high profile client companies. Our client in New Haven, CT needs a Mainframe Application Support Manager. Please note this is a "hands-on" Management position. Must have supervisory experience. Must have CA ESP software experience. SPECIFIC DUTIES:Responsible for staff/employee administration (staffing recommendations, performance appraisals, coaching and counseling, work assignments, resource planning, etc.).Trains or provides appropriate training for employees; coaches, provides feedback and support, counsels and motivates employees.Oversees day to day support and service delivery related to the aforementioned function(s).Supervises/oversees project related activities associated with his/her functional responsibilities. Encompasses working with project management professionals (internal & external), as well as self-management of less complex project activities in accordance with established project management processes and procedures.Adheres to ITS/SSS policy, process and procedures and proactively seeks opportunities to enhance existing ITS ITIL processes (service requests, incident & problem management, change management, etc.). Develops and refines process and procedures specific to functional responsibilities.Contributes to formulation of operational and tactical plans related to the functions he/she is responsible for. REQUIRED EXPERIENCE AND SKILLS:Key Requirements:Strong Team Lead/supervisory skills.Strong oral and written communication skillsStrong interpersonal skills.Strong Organizational and Delegation skillsStrong Motivational and Mentoring skills.Strong Analytical and Problem Solving skills. Ability to prioritize and successfully manage multiple initiatives.Ability to provide guidance to the team based on management direction.Ability to work with other teams/departments across a diverse internal/external organization.Sound judgment in decision making.Systems/Technical Knowledge:Extensive knowledge/experience with an Enterprise Job Scheduling products with a focus on CA's Workload Automation ESP Edition.IBM ZOS Mainframe experience.Life insurance enterprise products: (Ingenium, Life70, AWD, etc).Microsoft Office Products: (Word, Excel, PowerPoint, etc.).Experience using mainframe languages, tools and facilities: JCL, VSAM, CICS, DB2, etc.Experience managing file transfer operations. Education: BS or BA in Computer Science, Information Systems or related field or equivalent combination of experience and training. Experience: 5-8 years of IT experience or equivalent combination of training and experience. Licensing/Certification: ITIL Foundation certificate. If you are interested in this position, please apply via FULL TIME EMPLOYMENT ELIGIBLE ONLY. No sponsorship available. NO TRAINING VISAS. NO THIRD PARTIES. NO CORP to CORP. - provided by DiceCA ESP software, IBM Mainframe, ITIL, Life Insurance enterprise products


• Location: New Haven

• Post ID: 20469792 newhaven is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017