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Posted: Thursday, December 29, 2016 7:58 AM

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*Please know we are currently collecting resumes due to an industry shortage for Techs and that our New Haven location is set to launch in Jan-feb.*

Cell Phone N Computer Technician

Do you enjoy working hard in a fast-paced environment?

CCT Repairs is seeking a Sale and Service, Repair Technician to repair iPhone, Android Cell Phones, Tablets and Computers. The ideal candidate will have technical experience in a related industry, however we will train the right energetic, customer service oriented applicant. This is a unique opportunity to be part of a rapidly growing team, critical to CCT Repairs growth. This position is located in New Haven, CT.

Responsibilities:

* Service a large volume of incoming repairs. These are customers that need 100% of your attention.
* Create persuasive sales techniques to help our customers choose the correct service or part.
* Analyze our operation line performance statistics and recommend optimized service solutions
* Exceed quotas and maintain our same-day diagnostic promise
* Ensure that our clients receive the highest level of customer service
* Have the ability to work unsupervised while prioritizing and delivering timely, high quality work

Requirements:

* 1-3 years of technical experience, however we are willing to train the right employee
* Proven track record of reaching and exceeding production goals
* Knowledge of iPhone or Android Phones a plus
* Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
* Understand user behavior and how technology works and the ability to explain each in ordinary terms
* Excellent communication and presentation skills
* Great team player


Location: New Haven, CT
Part/Full-Time Position Available
B.O.E.

• Location: Downtown New Haven, New Haven

• Post ID: 13547185 newhaven
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